Selling > Shipping > What if the prepaid label does not cover the entire shipping cost?

Vango will reimburse up to $30.00 in shipping overages with proof of receipt. We do not cover packaging costs. To resolve any overages email support@vangoart.co with the subject: "Shipping Label".

For a new label, include the adjusted weight and/or dimensions.

For a reimbursement, include the piece name, your name and a receipt/bank record for proof. 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.