What is Vango's 7-day return policy?

It is our goal to make buying art an effortless and exciting experience. Our fulfillment and return policy are an important part of creating this experience. We are confident that once you have the art from Vango in your home you’ll be happy. However, if you are not thrilled with your purchase, you will receive a full refund.

Returns for a refund of the purchase amount must be made within 7 days from the date your art was marked ‘delivered’ by the carrier. All return inquiries should be sent to: returns@vangoart.co with the subject line “Return Inquiry” followed by order number (i.e.Return Inquiry: 2436).

Please be sure to retain all of the original packaging and materials that arrived with the art. Once you contact us we will issue a prepaid shipping label to affix to the box and ship from the nearest USPS/FedEx/UPS location. Items must be shipped back within 3 days. 

 

For directions on how to return, go here

 

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